The creation of the Fix My Street mobile application aims to provide Belgian citizens with an active way to contribute to the improvement of their city’s outdoor spaces.

Mission:

To create a custom mobile application designed to promote cleaner and safer urban environments by leveraging technology for the common good.

The Fix My Street Application:

Fix My Street is an application that allows citizens to report issues they encounter in their environment, whether in urban or rural areas. The app offers a geolocation feature, enabling users to precisely report the location of the problem. This ensures that reports reach the responsible authorities with remarkable accuracy.

The reporting process is simple and effective. The user selects the type of issue they want to report and sends it directly via the mobile app to the relevant service, whether it’s road maintenance, waste management, or other urban environmental concerns. This direct reporting method allows for a quick resolution of reported issues.

One of the distinctive features of Fix My Street is the ability for citizens to provide additional details about the problem. They can add comments and even photos to document the situation. This feature enriches the reports, giving authorities a detailed view of the issues and contributing to a faster and more effective resolution.

Additionally, users are kept informed of the progress of their reports through real-time updates.

Results:

All reports are centralized in a back office, where they can be viewed on an interactive map or in list form. Reports can be assigned to specific sectors or teams, and the status of issues can be updated as they are resolved.